Privacy Policy
Your PrivacyMatters to Us
We are committed to protecting your privacy and ensuring the security of your personal and trading data. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
Information We Collect
- Personal information you provide when creating an account (name, email, phone number)
- Trading account information and API credentials (encrypted and securely stored)
- Usage data and analytics to improve our services
- Device information and IP addresses for security purposes
- Communication records when you contact our support team
How We Use Your Information
- Provide and maintain our trading automation services
- Process transactions and manage your trading accounts
- Send important service updates and security notifications
- Improve our platform based on usage analytics
- Comply with legal and regulatory requirements
- Prevent fraud and ensure platform security
Data Security
- 256-bit SSL encryption for all data transmission
- Advanced encryption for stored trading credentials
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Secure data centers with 24/7 monitoring
- Employee background checks and security training
Your Rights
- Access and review your personal information
- Request correction of inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of non-essential communications
- File complaints with data protection authorities
Data Sharing
- We never sell your personal information to third parties
- Limited sharing with trusted service providers under strict agreements
- Compliance with legal requests from authorized authorities
- Anonymous, aggregated data for research and analytics
- Your explicit consent for any other data sharing
Important Notes
- Trading involves significant financial risk
- We are not responsible for trading losses
- Past performance does not guarantee future results
- You are responsible for your trading decisions
- Consult with financial advisors before trading
- Understand the risks before using our services
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us.
Email: thechartingclasses@gmail.com
Address: 1057, Sector-65, Faridabad, Haryana, 121004